What Is SurveySparrow?
SurveySparrow is a cloud-based customer experience management software. It provides numerous survey templates that help administrators collect feedback from clients, incorporate it, and boost their growth. White-label surveys, in particular, are an effective way for brand promotion, and SurveySparrow helps you personalize them according to your organizational vision. Additionally, the platform integrates conversational forms that enable customers to comment on their views. This helps gain insight into what clients want and change the company dynamics accordingly.
What Is SurveySparrow Best For?
The SurveySparrow software is designed to assist users in crafting engaging surveys that ensure brand growth. Users can add multimedia elements, such as videos, images, gifs, etc., in surveys to make them personalized and derive engagement. Additionally, by providing various themes, administrators can make surveys interesting and get customers hooked. SurveySparrow's extensive template library assists creators with thoughtful questions and par excellence research, which makes surveys’ curation easier.
SurveySparrow Pricing
The software offers varying custom pricing plans tailored to diverse organizational requirements. It also provides a 14-day free trial on exclusive features. Available plans are:
Surveys
- Basic - $19/user/month (billed yearly)
- Starter - $39/user/month (billed yearly)
- Business - $79/user/month (billed yearly)
- Professional - $249/user/month (billed yearly)
- Enterprise – Custom Pricing
CX Suite (NPS, CSAT, CES)
- Professional - $249/user/month (billed yearly)
- Enterprise – Custom Pricing
Reputation Management
- Free
- Starter - $99/user/month
Ticket Management
- Free
- Starter - $12/user/month
360 Assessment
- Performance – Custom Pricing
Full Suite
- Platform – Custom Pricing
Disclaimer: The pricing is subject to change.
SurveySparrow Integrations
The platform seamlessly integrates with the following third-party applications:
- Zapier
- Rybbon
- Zendesk
- Hubspot
- Salesforce
- WordPress
- Slack
How Does SurveySparrow Work?
Once you have logged in, how you can navigate the dashboard and make use of the SurveySparrow features with the following step-by-step guide:
- Scroll to the ‘Executive Dashboard’ to access employee information, progress, and access data from surveys
- To manage, segment, and sort your workforce, navigate to the ‘Audience Management’ tab
- Uncover analytical insights, important connections, and streamline customer journeys by scrolling to the ‘Customer Journey Map’
- Go to the ‘Analytics and Reporting’ module to generate insightful reports and access real-time information
- Open the ‘Custom Workflows’ tab and assign tasks to employees to convert feedback into fruitful actions
- Embed conversational functionalities in surveys by going to the ‘Conversational Forms’ section
- Access ‘Support’ to contact customer support in case of any problems
Who Is SurveySparrow For?
SurveySparrow caters to the following sectors and industries:
- Information technology
- Hospitality
- Entertainment
- Non-profit
- Healthcare
- Education
Is SurveySparrow Right For You?
Are you looking for an extensive CRM software to help you analyze data, uncover hidden insights, and provide detailed feedback to the workforce? If yes, look no further than SurveySparrow. It is ISO-certified and trusted globally by numerous clients, including Toyota, Siemens, World Health Organization (WHO), and DHL.
The software provides advanced security measures to protect important users’ data. Additionally, it is scalable and can grow as per the needs of the company without compromising its performance.
Do you want to learn more about SurveySparrow price and its features? Contact us at (929) 590-9554 and let our team of experts help you make the right decision.
