Find the Best Workforce Management Software

Workforce management (WFM) software is designed to optimize and streamline different aspects of employee management, including scheduling, attendance, labor forecasting, and time tracking. These platforms also automate complex tasks, helping managers allocate resources efficiently, ensure compliance with labor regulations, and maintain productivity.

In addition to scheduling and time tracking, WFM software may also include performance tracking features and employee self-service portals. Some WFM solutions integrate with payroll systems, making them an all-in-one platform for human capital management (HCM).

Top workforce management solutions come equipped with a myriad of features to optimize and automate various processes. Some of these are:

Time And Attendance Management

It is a core WFM feature that automates the process of recording employee work hours, making it convenient for managers to monitor attendance and overtime. Furthermore, the data obtained from employee check-ins is used to process payroll, ensuring accuracy in wage calculations. This reduces administrative workload and guarantees that employees are compensated on time.

Scheduling

The scheduling feature enables managers to create, adjust, and optimize employee schedules. It allows them to factor in various aspects, like employees’ availability, preference, and labor laws, ensuring minimal scheduling conflicts, absenteeism, and compliance.

Leave And Absence Management

This feature in WFM solutions handles vacation requests, sick leave, and other types of absences. Using this feature, employees can request time off directly from the platform. This assists in tracking leave balances and ensuring compliance with company policies.

Payroll Integration

Most workforce management tools support integration with payroll systems. They use real-time data generated by the time tracking feature to calculate wages. This reduces payroll processing time and ensures employees are paid correctly.

Compliance

WFM software offers in-built compliance tools, which help businesses comply with labor laws and local employment standards. This minimizes the risk of non-compliance penalties.

Analytics And Reporting

The analytics and reporting feature allows managers to gain insights into workforce performance, productivity, labor cost, and other key metrics. They can create custom reports on the desired metric and make data-driven decisions to optimize processes and reduce labor costs.

The process of selecting workforce management software may vary depending on your company’s requirements. However, these are the general factors you must consider when selecting the right WFM software for your business:

Your Company’s Requirements

This mainly pertains to the number of employees working in your company. Some WFM solutions cater to small and mid-sized companies, while others are better suited for large enterprises. So, choose accordingly.

Ease Of Use

Even if the software offers the best functionality, if it isn’t intuitive, it will result in increased training time and lower adoption rates. Therefore, it’s important to select a WFM platform that’s easy to use and offers a good user experience.

Scalability

The best workforce management system should grow as your business grows. It should accommodate future expansion in terms of workforce growth and increasing volume of data.

Budget

Ensure the selected software falls within the budget bracket. However, do not compromise on the inclusion of important features. The ideal approach is to conduct a cost-benefit analysis before making your pick. Also, take into account ongoing expenses, such as licensing fees and maintenance, besides the upfront cost.

Integration Capabilities

The functionality of a workforce management tool is enhanced vastly through its integration capabilities. Therefore, it’s essential to analyze the third-party apps it integrates with. Furthermore, the process of integration must also be examined.

Vendor’s Reputation

Lastly, it’s important to check the vendor’s reputation before making the final call. Read user reviews and pros and cons for this purpose. This will help you make an informed decision.

The use of top WFM software can prove to be highly beneficial for your business. Some of its main benefits include:

• Improved Scheduling And Time Management: With scheduling and time tracking features, a workforce management platform helps managers automate employee scheduling. This reduces errors and ensures proper coverage across shifts
• Enhanced Productivity: Due to streamlined task assignments and workflows, employees can focus on high-priority work, resulting in improved productivity
• Cost Saving: Incorporating WFM software can help reduce labor cost by preventing overtime and ensuring compliance with labor regulations
• Real-time Data And Analytics: It helps managers access valuable insights into workforce performance, positioning them to make more informed decisions
• Better Compliance Management: The platform ensures adherence to labor laws, time-off policies, and overtime regulations, reducing the risk of penalties
• Employee Self-Service: It enables employees to manage their schedules, request time off, and view pay stubs without having to access human resource (HR) managers and wait for their response
• Improved Communication: It centralizes communication between management and workforce, which helps improve transparency and collaboration
• Reduced Human Errors: As most workforce management-related tasks are automated, there’s a minimal risk of human errors in attendance tracking, scheduling, and payroll processing

Companies across industries and sectors use WFM software to cater to their unique requirements. These include:

• Healthcare: The healthcare sector requires managing shifts, compliance management, and maintaining staff certification. Software like ShiftWizard offer scheduling, credential tracking, and compliance management tools to ensure patient care is never compromised
• Retail: Retail businesses deal with high employee turnover, irregular work hours, and seasonal staffing. Deputy Software and UKG Ready offer features like streamlined scheduling, time tracking, and employee shift swapping, helping businesses manage the aforementioned tasks seamlessly
• Information Technology (IT): IT companies are required to manage remote teams, project-based work, and flexible work schedules. BambooHR and Rippling HR cater to these requirements with powerful feature set
• Manufacturing: For manufacturing companies, shift management and compliance with labor laws and safety regulations hold crucial importance. Software like Dayforce offers tools for labor optimization, real-time workforce insights, and automated compliance tracking for smooth operations

Is WFM part of HR?

Yes, WFM is a vital part of human resources. Managers use it to ensure optimal performance, streamlined schedules, minimal absenteeism, and maximum output.

What are the key components of WFM software?

The key components of workforce management software include time and attendance tracking, demand forecasting, compliance management, labor analytics, and employee scheduling.

What are the examples of WFM software?

Some common examples of WMS software include ePay HCM, Paypro Workforce Management, Criterion HCM, and Rippling HR.

What does a workforce management system do?

WFM software is an integrated platform that offers various tools for employee scheduling and time tracking. It also helps businesses maintain compliance with labor laws and local regulations.