PrimePay.avif

PrimePay software is a human capital management (HCM) platform trusted by over 14,000 businesses, ranging from small startups to large enterprises, for payroll , human resources (HR), and workforce administration . It offers various pricing plans, each tailored to different business needs.

When considering how much does PrimePay cost, it’s important to note that the company does not list fixed prices on its website. Instead, it provides an overview of available plans and encourages businesses to request a custom quote based on factors like company size and required services.

In this blog post, we’ll break down its pricing plans for small and large businesses, explore the features included in each, highlight any notable exclusions, and outline add-ons or extra services that may incur additional costs.

PrimePay Pricing Plan: A Complete Breakdown

PrimePay Pricing Plan: A Complete Breakdown.avif

The software’s pricing model is structured to accommodate businesses of different sizes, ensuring they get the right level of features and support. It is divided into two main categories:

1. For Small Businesses 

  • Payroll Essentials 
  • Payroll and Time Essentials 
  • HCM Essentials 

2. For Large Businesses 

  • HCM Pro 
  • HR Pro 
  • HCM Premium 

Each plan builds upon the previous one, adding more features and functionalities to cater to growing business needs. The next sections outline each plan, highlighting features, exclusions, and who should use them.

Payroll Essentials (For Small Businesses)

Payroll Essentials is PrimePay’s entry-level plan for small businesses, focused purely on payroll processing (plus some compliance basics like workers’ compensation).

  • Features: This plan includes unlimited payroll processing, automated tax filing, electronic garnishments, direct deposit, and workers’ compensation administration. It also supports basic compliance features such as new hire reporting and general ledger reporting, ensuring businesses stay compliant with state and federal regulations
  • What’s Not Included: This plan does not offer time tracking, employee scheduling, or HR management tools like onboarding, performance tracking, or benefits administration
  • Best Suited For: Overall, Payroll Essentials is a solid choice for small businesses seeking a reliable payroll solution with straightforward per-employee pricing and no unexpected add-on fees for essential features

Payroll And Time Essentials (For Small Businesses) 

As the name suggests, it includes everything in Payroll Essentials, plus an integrated Time Tracking system for managing employee hours.

  • Features: It includes all Payroll Essentials features, along with integrated time tracking, bank reconciliation, electronic garnishment, and new hire reporting. It also allows businesses to manage paid time off (PTO) requests and accruals
  • What’s Not Included: The plan does not include HR management features such as employee records, performance tracking, or onboarding tools
  • Best Suited For: It is well-suited for small businesses that want an integrated payroll and timekeeping solution. Keep in mind that it still focuses on these two areas—you will not get HR management features yet, and some premium time-tracking features may cost extra if you choose to include them.

HCM Essentials (For Small Businesses) 

HCM Essentials is the highest-tier plan for small businesses, with 'HCM' standing for Human Capital Management. This plan bundles Payroll, Time, and basic HR features into one package for small organizations.

  • Features: It includes all ‘Payroll and Time Essentials’ features, plus automated employee recordkeeping, document storage, employee onboarding, and an interactive organizational chart. It also offers basic HR management tools, such as compliance tracking and self-service employee access
  • What’s Not Included: HCM Essentials does not include benefits administration, advanced workforce analytics, or customizable approval workflows
  • Best Suited For: This plan is ideal for small businesses that need a unified Payroll and HR solution to handle payroll, time tracking, and basic HR management in one system. This can greatly simplify administration for a growing company

HCM Pro (For Large Businesses) 

HCM Pro is an all-in-one payroll and HR solution for mid-sized and large businesses. It combines payroll processing with HR tools, helping companies manage employees efficiently in one system.

  • Features: This plan includes payroll processing, tax filing, direct deposit, and electronic garnishments. It also has Position Management, which helps businesses plan and track job roles separately from employees, making workforce planning easier. The HR Dashboard provides a quick overview of employee data, turnover rates, and compliance alerts
  • What’s Not Included: HCM Pro does not include benefits administration, so businesses must manage benefits separately or add them for an extra cost. Time tracking is not built-in and must be purchased separately (unlike the small business ‘Payroll and Time Essentials’ plan)
  • Best Suited For: The plan is targeted at mid-sized companies that want one system for both payroll and HR. It’s comprehensive, covering most needs except benefits and a few niches areas

HR Pro (For Large Businesses) 

This plan is an HR-only solution for companies that need human resource management but already have a payroll provider. It helps businesses organize employee data, automate workflows, and track compliance.

  • Features: HR Pro includes detailed workforce reporting, automated HR workflows, and a drag-and-drop organizational chart to help businesses manage their teams effectively. The system supports budget tracking, showing staffing costs vs. budgeted amounts. Employees and managers can access their HR details through self-service portals, reducing HR’s workload
  • What’s Not Included: It does not include payroll processing—businesses must handle payroll separately. Time tracking and benefits administration are not included, but they can be added for an extra fee
  • Best Suited For: This plan is best for companies that already have a payroll provider but need a better HR system for tracking employees, automating tasks, and improving compliance

HCM Premium (For Large Businesses) 

HCM Premium is PrimePay’s most complete plan, covering payroll, time tracking, HR, and benefits in one platform.

  • Features: This plan includes everything from HCM Pro, plus built-in time tracking and benefits administration. Employees can enroll in benefits using an online self-service tool, and the system automatically connects with insurance providers. It also improves employee onboarding, with digital document signing and step-by-step hiring checklists
  • What’s Not Included: HCM Premium is a full-suite plan, but some advanced features, like recruiting, advanced performance tracking, and learning management (LMS), are available only as add-ons. Legal advisory services also require an extra fee
  • Best Suited For: It is ideal for large companies that want a one-stop solution for managing payroll, HR, time tracking, and benefits in a single system

Add-Ons And Extra Services

In addition to the base plans above, PrimePay offers several add-on services and bundles that customers can purchase to extend the functionality of any plan. It’s important to factor these into your cost considerations because they typically come at an additional cost on top of your base plan pricing.

Add-Ons And Extra Services.avif

HR Add-On For Payroll Essentials 

This add-on allows businesses using the Payroll Essentials plan to access HR tools without upgrading to a full HCM plan. It includes employee recordkeeping, an interactive org chart, document storage, and electronic acknowledgments.

Benefits Compliance Bundle (BCB) 

It's an add-on focused on benefits-related compliance services. It includes COBRA administration, ensuring employees can continue health insurance when they leave, ERISA compliance to meet legal requirements for benefit plans, and POP with Non-Discrimination Testing (NDT) for tax-advantaged insurance payments.

Complete Compliance Bundle 

This bundle includes everything in the BCB, plus ACA administration and labor law poster services. ACA administration ensures businesses track employee eligibility for health benefits and file required IRS forms (1094-C and 1095-C).

AskLegal+ (HR Legal Support) 

It provides 24/7 legal guidance for HR-related questions. Businesses can get advice from employment attorneys, use AI-generated HR policy templates, and access multi-state compliance guides to ensure they follow the right labor laws.

Which PrimePay Plan Is Right For Your Business?

The software offers flexible plans tailored to businesses of different sizes and needs. That’s why it’s essential to carefully review each plan’s features before making a decision.

Additionally, consider discussing the available plans with your employees, HR team, and finance department. Their insights can help you choose a plan that aligns with your company’s payroll and HR needs while remaining cost-effective. If you're unsure which plan suits your business needs, contact us for more detailed guidance.