isolved HR Review

4.2 out of 5

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A truly great product
Pros

I absolutely love how easy this product makes tracking my time.

Cons

I think having an option for night mode would be easier on my eyes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Anthony

Non-Profit Organization Management, 51-100 employees

Less than 6 months

September 2024

Many good features
Pros

The platform is relatively easy to navigate and customer service is very supportive.

Cons

Understanding the reporting features can be challenging. Sometimes the output isn't what I expected and I end up having to restart.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Debbie

Defense & Space, 11-50 employees

Less than a year

September 2024

Slow cloud performance and website updates crash it about every other month lately
Pros

It is very user-friendly for everyone using it.

Cons

I think support is not that great and I experience slow cloud performance at least once a week. After updates, it often requires a manager to manually sign in all staff because the system won't load. Upgrading the cloud servers would be beneficial.

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

Chad

Hospital & Health Care, 51-100 employees

More than a year

September 2024

a comprehensive software
Pros

The onboarding process, employee self service and all in one solution are great features according to me.

Cons

I have noticed delays in service response, issues with customer support and concerns with time tracking and time cards.

Ease of use

9

Value for money

7

Customer Support

5

Functionality

7

Matt

Accounting, 11-50 employees

More than a year

August 2024

a solid system
Pros

I really like how simple the system is.

Cons

I have no complaints. I've used this system before and have always loved it.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Sarah

Consumer Services, 11-50 employees

More than a year

August 2024

User-friendly!
Pros

The system feels fairly accessible for users like me.

Cons

There are many small buttons, which can make it difficult to identify where an issue lies.

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

Karissa

Accounting, 11-50 employees

More than a year

August 2024

effective time tracking
Pros

After working with isolved for a couple of years, I find it a very helpful system.

Cons

Like any HRIS, there are occasional glitches with time cards but the Isolved team is quick to address and resolve these issues.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

Justine

Human Resources, 51-100 employees

More than a year

August 2024

Overall a great system
Pros

Isolved provides a comprehensive and user friendly platform that streamlines our payroll, HR and benefits management. Its simple interface allows businesses to easily manage employee data, automate processes, and ensure compliance. It's a reliable solution for improving efficiency, reducing errors, and enhancing overall workforce management.

Cons

While isolved is a powerful platform, it can be a bit difficult for new users. Customization options might be limited and some users experience glitches or slow support responses. Additionally, smaller businesses may find the cost higher than expected.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Jhavi

Financial Services, 101-500 employees

More than a year

August 2024

Good platform for time keeping
Pros

Navigating through the platform was very easy. I appreciate that staff can download a geolocation inspired app, eliminating excuses for not clocking in. They can clock in from anywhere near the workplace.

Cons

I think the system is not that user friendly. Editing items should be seamless, especially when managing employee time, but Isolved falls short in this area.

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

Vinita

Non-Profit Organization Management, 51-100 employees

More than a year

August 2024

Just need a more upgrade
Pros

Isolved offers complete solutions for employers, from applicant tracking and onboarding to time keeping, performance management, payroll, offboarding and year end form processing.

Cons

Although there are many modules, I would like to see improvements in older features to keep them relevant in today's market.

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

Jennifer

Financial Services, 51-100 employees

More than a year

August 2024