
Human resources (HR) software is important for businesses as it ensures accurate payroll, seamless time tracking, and compliance with regulations. Some companies prioritize solutions that support international teams and multi-location compliance, while others provide targeted features for ideal US businesses. This is why thoroughly evaluating a software's details beforehand is essential to ensure it meets your organization's needs effectively.
Both Gusto and QuickBooks Online (QBO) Payroll are well-regarded platforms. However, Gusto is widely recognized for its global reach, making it a top choice for growing companies with diverse HR requirements. In contrast, QBO Payroll is ideal for businesses prioritizing precision and speed, particularly those already using it for accounting.
But how do you decide which one will deliver the best results for you?
This Gusto vs QBO Payroll guide provides a detailed comparison of both these platforms, focusing on critical aspects such as payroll management, compliance support, integrations, pricing structures, and additional features like time tracking and employee benefits.
Features | Gusto | QBO Payroll |
Payroll Managment | Unlimited payroll runs, AutoPilot™ automation, next-day direct deposit, W-2 and 1099 filings, global contractor payments in 120+ countries | Unlimited payroll runs, same-day direct deposit, labor cost tracking, overtime management, and specialized industry features like tip reporting |
Time Tracking | Integrated time tracking with Gusto Wallet app, geofenced work sites, project-based reporting, PTO management, and time kiosk support | GPS and geofencing, clock-in reminders, project tracking for budget vs. actual hours, synced hours with payroll, and time-off tracking |
Integrations | Connects with QuickBooks, Xero, FreshBooks, Greenhouse, JazzHR, When I Work, Deputy, and Google Workspace for streamlined workflows | 750+ integrations, including Shopify, Amazon, Etsy, Buildertrend for construction, and Webgility for inventory management |
Compliance Support | Automated tax filing, state income tax withholding, I-9 and W-2 management, multi-state compliance, and regulatory updates for global teams | Labor law poster compliance, e-file 1099-NEC and 1099-MISC forms, HR compliance tools, I-9 document e-signatures, and audit-ready records |
Pricing | Starts at $40/month + $6/month/person | Starts at $35/month |

Gusto HR is an online human resource (HR) services platform designed to simplify various HR functions, particularly for small and medium-sized businesses. It offers a unified dashboard for managing payroll, employee benefits, hiring and onboarding, and time tracking. The software streamlines benefits administration and has helped companies like Starkel Nutrition speed up insurance management processes by 94%.
Its integrated time tracking, built-in compliance, and workforce costing features make it ideal for a variety of industries like retail, construction, healthcare, manufacturing, nonprofits, and more. Additional features like multiple pay types and commission payments also make it suitable for sectors like real estate, hospitality, and trucking.
Unique Features Of Gusto
- Gusto Global: The platform enables businesses to hire and pay international contractors across 120+ countries with no extra monthly fees. Its ‘Employer of Record’ (EOR) service allows companies to onboard full-time global employees while ensuring compliance with local labor laws
- Talent Management: It offers tools like automated performance reviews, learning app integrations, and employee engagement surveys, capabilities often missing from competitor platforms. These advanced features help businesses build a feedback-driven culture and retain top talent.
- Gusto Wallet App: This financial tool enables employees to manage their earnings with features like Savings Goals with up to 1. 00% APY, a Spending Account with a debit card, and free nationwide ATM withdrawals
- Free Payroll Setup: Gusto lets businesses explore the platform with no cost, commitment, or hidden fees until they decide to run payroll. Businesses can onboard employees and evaluate the software without any pressure, only committing once they're confident about their decision
Pros And Cons Of Gusto
Pros
- The software sends timely reminders to ensure payroll is processed promptly and on schedule
- It provides a debit account that automatically rounds up transactions and deposits the change into savings accounts
- Offers flexible options for mapping payroll data to fit your business workflows
Cons
- Limited customization options for performance reviews
- PTO (Paid Time Off) entries in Gusto do not sync with Outlook calendars, forcing users to manually track employee availability

QuickBooks Online (QBO) Payroll is a comprehensive HR solution by Intuit designed to streamline workforce management for small and medium-sized businesses. It automates tasks such as calculating payroll taxes, filing tax forms, and generating paychecks while also supporting direct deposits for employees and contractors.
Its QuickBooks integration makes QBO Payroll perfect for tracking expenses, managing labor costs, and monitoring cash flow across multiple locations. Ideal for a variety of industries, QBO works well for retail, legal, restaurants, manufacturing, professional services, etc. For construction companies, it streamlines job cost tracking, while nonprofits benefit from efficient fund accounting and donor management.
Unique Feature Of QBO Payroll
- Same-Day Direct Deposit: The software allows businesses to manage cash flow efficiently by paying employees on time, even with last-minute payment adjustments, ensuring funds are available the same day without delays or paper checks hassles
- Tax Penalty Protection: This feature guarantees coverage of up to $25,000 per year for payroll tax penalties caused by errors, regardless of who made the mistake. The QuickBooks Tax Resolution team handles issues directly with the IRS, ensuring faster resolutions and less time spent dealing with tax agencies
- Workforce Mobile App: This app allows employees to access pay stubs, W-2s, total earnings, time-off balances, and year-to-date pay details, including deductions and taxes, all in one centralized platform. Employees can also clock in/out, edit timesheets, manage time-off requests, and submit hours directly to their managers for approval
- Free Paycheck Calculator: This tool is beneficial for both employers and employees, enabling quick calculation of paycheck based on pay type, rate, bonuses, commission, overtime, and federal/state taxes. The detailed paycheck information can be downloaded as a PDF, ensuring financial accuracy
Pros And Cons Of QBO Payroll
Pros
- Offers a wide range of app integrations that simplify tasks and keep data synchronized automatically
- It streamlines payroll and business tax payments by tracking amounts and enabling direct payment through QBO
- Provides competitive loan options with better deals compared to traditional banks
Cons
- Not suitable for larger businesses or those managing multiple entities, as it lacks the advanced features needed for complex operations
- Some reporting tools are not fully customizable, making it difficult to create detailed, personalize reports

With two wins for Gusto and only one for QBO Payroll, it's clear which platform performs better overall. However, with two categories ending in a tie, the decision still heavily depends on your business needs.
For companies looking for extensive payroll capabilities and global compliance, Gusto offers the necessary features and support. Conversely, QBO Payroll excels in integrations, making it ideal for organizations that need deep connections with other software systems to streamline their operations.
Ultimately, while Gusto might lead in overall functionality, the best choice will align with the specific features that meet your operational requirements. Before settling on one, it’s worth exploring other payroll and HR solutions like BambooHR and Workday HCM , which might better suit your specific needs.