Viventium Reviews
Overall Rating
4.9
13 Review(s)
Rating Distribution
5
(12)
4
(1)
3
2
1
Satisfaction Score
Ease of use
Value for money
Customer Support
10
Functionality
9
Viventium Review
4.9 out of 5
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Top-notch customer service
Pros
I love how everything is organized in one place as it really simplifies my work.
Cons
Adding new documents is not as easy as I expected. Also it's not always easy for employees to find the new ones they need to sign.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Tori
Hospital & Health Care, 51-100 employees
More than a year
November 2024
Exceptional service every time
Pros
I am pleased to have them supporting us as our company expands in the home care industry. They are always attentive to what we need and that really makes a huge difference.
Cons
I have not really experienced anything bad so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrew
Hospital & Health Care, 11-50 employees
Less than a year
September 2024
Couldn�t be more satisfied
Pros
If you are about to step into the world of HR and payroll management, Viventium is definitely worth checking out. It's got an amazing design and a bunch of features that make it a great pick for anyone new to this field. What I love most about Viventium is how user-friendly it is. Right from the first login, the platform feels welcoming and super organized. The dashboard is clean and simple and you do not feel stuck clicking around trying to figure things out. For someone new to HR and payroll, this simple setup is a game-changer as it helps you get comfortable quickly without needing a ton of training or hand-holding. But it's not just easy to use but Viventium also provides functionality to streamline your HR and payroll tasks. It covers everything, from onboarding new employees and managing benefits to tracking time and handling payroll. Since all these features are rolled into one platform, you're not wasting time juggling multiple tools as you can actually focus on the bigger picture. Another thing I really appreciate is how much support Viventium provides for beginners. They have got all kinds of guides and tutorials to help you out, whether it's understanding tricky payroll details or setting up HR policies. Whenever I have had questions, those resources have been a lifesaver. Overall, Viventium is an awesome option if you're starting out in HR and payroll. It's easy to use, packed with features and backed by solid support. All this is exactly what you need to handle the challenges of HR with confidence.
Cons
I can't think of any issues. Viventium has always been helpful to me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Zachary
Mental Health Care, 500+ employees
More than a year
August 2024
Viventium delivers high-quality support
Pros
I have had a really positive experience with Viventium. Being able to always get in touch with a client support team member whenever I need to is very important for keeping my business running smoothly, and Viventium delivers on this.
Cons
I really love it even more if the onboarding portal was not an extra expense.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lindsey
Health, Wellness and Fitness, 11-50 employees
More than a year
August 2024
Best-in-class customer service
Pros
Customer support is always quick, friendly and always available to help, which I really like.
Cons
Honestly, everything is good. I have no complaints.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yisroel
Health, Wellness and Fitness, 11-50 employees
Less than a year
July 2024
A happy Viventium user here!
Pros
Viventium has proven to be a huge help for my business, especially with payroll. As a new and small business owner, the V team was very patient, supportive and always a pleasure to work with. In our first two years, their service has been reliable and timely. I am really glad I chose Viventium. I highly recommend them for payroll services. Carlos, SYNERGY HomeCare in Palm Bay.
Cons
At first, I had to figure out how to pronounce their name so I ended up calling them the "V" team.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
carlos
Hospital & Health Care, 51-100 employees
Less than a year
June 2024
Fantastic HR management tool
Pros
What's been most helpful for us is how well Viventium integrates with our CSM and scheduling tools. It's been a huge time-saver especially when it comes to processing payroll. I also really like the onboarding process as it makes our team look professional and put-together. Setting up and getting Viventium to fit into our workflow was super easy and it gave us all the tools we need to manage our employees efficiently.
Cons
Some of our new hires have struggled to complete the onboarding process. They get stuck and can't finish the forms, although it may mostly be user error. Another thing is that we did like to message our employees directly through the ESS portal but there does not seem to be an option for that. It would be nice to send out a message each payday.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Jonathan
Individual & Family Services, 51-100 employees
More than a year
June 2024
Great mix of product quality and customer care
Pros
To me, the ease of use and accuracy Viventium offers is the most important and likable features.
Cons
The onboarding trainers move pretty quickly through their screens. It was hard for me to follow along and figure out where they were pointing during the training. Not everyone learns in the same way, so I'd suggest adding step by step notes and screenshots to the training program, which could be handed out before the session. Like if I talk about our trainer, even though she was a kind, sweet and informed person. And this feedback is not about her abilities, just a suggestion to improve the learning process since people learn differently. For small businesses, real-time solutions are preferred, so providing training with recorded sessions, screenshots and text would be really helpful.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mary
Health, Wellness and Fitness, 11-50 employees
Less than a year
June 2024
Viventium + TCP = a winning combo
Pros
I am really happy with Viventium and the tech support is absolutely on point. Also the system is fairly easy to use and the setup process guides you through everything step by step.
Cons
I have run into some hiccups when trying to restructure my needs into a new system.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Amy
Hospital & Health Care, 51-100 employees
Less than a year
May 2024
Sharing my Viventium review
Pros
Everything is easy to find and all that in one app, which is highly convenient.
Cons
I have been disappointed with the lack of communication from the staff. It's something that really needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tyniece
Health, Wellness and Fitness, 51-100 employees
Less than a year
May 2024