ePay HCM Reviews
9 Review(s)

Overall Rating
4.6
9 Review(s)
Rating Distribution
5
(8)
4
3
2
(1)
1
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
8
ePay HCM Review
4.6 out of 5
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Amazing payroll system includes approvals at all levels
Amazing payroll system includes approvals at all levels
Pros
It is convenient and cloud based. I can get easy access for all approval levels.
Cons
I would like to see more customization and accuracy to describe custom work schedules. However it is good that it can sync amount of leaves hours with our system.
Pros
It is convenient and cloud based. I can get easy access for all approval levels.
Cons
I would like to see more customization and accuracy to describe custom work schedules. However it is good that it can sync amount of leaves hours with our system.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Corey
Government Administration, 11-50 employees
More than a year
April 2022
Corey
Government Administration, 11-50 employees
More than a year
April 2022
Epay is a little lacking
Epay is a little lacking
Pros
Honestly speaking, I have not found anything important in this tool.
Cons
It is not much user friendly. It is difficult to switch between different screens to find all information.
Pros
Honestly speaking, I have not found anything important in this tool.
Cons
It is not much user friendly. It is difficult to switch between different screens to find all information.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Kimberly
Facilities Services, 500+ employees
Less than a year
March 2022
Kimberly
Facilities Services, 500+ employees
Less than a year
March 2022
Such a great find for our business
Such a great find for our business
Pros
This was a great find for our company as we were searching for a system that would fit our needs for our HR department.
Cons
Our team has been enjoying using Epay HCM so far. We haven't faced any problems so there is no cons from me.
Pros
This was a great find for our company as we were searching for a system that would fit our needs for our HR department.
Cons
Our team has been enjoying using Epay HCM so far. We haven't faced any problems so there is no cons from me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanner
Facilities Services, 101-500 employees
Less than 6 months
January 2021
Tanner
Facilities Services, 101-500 employees
Less than 6 months
January 2021
Epay system can be slow sometimes
Epay system can be slow sometimes
Pros
We have used Epay in our business to deliver payslips to our colleagues every 4 weeks. It is very easy to use and read as well.
Cons
Sometimes it can operate slowly when a lot of people are using it.
Pros
We have used Epay in our business to deliver payslips to our colleagues every 4 weeks. It is very easy to use and read as well.
Cons
Sometimes it can operate slowly when a lot of people are using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
jamie
Retail, 500+ employees
More than a year
January 2021
jamie
Retail, 500+ employees
More than a year
January 2021
very easy to use
very easy to use
Pros
I like how easy it is to navigate. And also I easily change my direct deposit from my smart phone. It Is such a easy tools. When I needed to change my tax claims it took less than a minute. Very easy and simple.
Cons
The only thing I didn't like was not being able to see which account old checks were deposited into. I am sure there is a way, but I couldn't find it. Other than that, I think it's a very good product/software.
Pros
I like how easy it is to navigate. And also I easily change my direct deposit from my smart phone. It Is such a easy tools. When I needed to change my tax claims it took less than a minute. Very easy and simple.
Cons
The only thing I didn't like was not being able to see which account old checks were deposited into. I am sure there is a way, but I couldn't find it. Other than that, I think it's a very good product/software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Kayla
Hospitality, 1-10 employees
Less than 6 months
September 2019
Kayla
Hospitality, 1-10 employees
Less than 6 months
September 2019
We use this to punch into and out of work.
We use this to punch into and out of work.
Pros
Very very simple log in, clicking, log out. You can easily go do your shift and when you are done, you log out easily. It gives me time for lunch, check your punches. Very simple to use software.
Cons
I have not found anything particular to dislike about this software. It is quite simple and it always work.
Pros
Very very simple log in, clicking, log out. You can easily go do your shift and when you are done, you log out easily. It gives me time for lunch, check your punches. Very simple to use software.
Cons
I have not found anything particular to dislike about this software. It is quite simple and it always work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Consumer Goods, 500+ employees
Less than a year
July 2018
Amber
Consumer Goods, 500+ employees
Less than a year
July 2018
Amazing and resourceful. Easy to use, navigate and report on
Amazing and resourceful. Easy to use, navigate and report on
Pros
The entire software is very likable. Every module component is separated independently, for example timecards module is differentiated from timesheet module. I really love that.
Cons
No complaints at all.
Pros
The entire software is very likable. Every module component is separated independently, for example timecards module is differentiated from timesheet module. I really love that.
Cons
No complaints at all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anita
Not Specified, N/A employees
More than a year
December 2017
Anita
Not Specified, N/A employees
More than a year
December 2017
Very great customer service
Very great customer service
Pros
The most liked thing by me is its flexibility, customer attention, easily matched to our company's system requirements and specifications.
Cons
I have nothing negative to say! The support and features matched what we anticipated and the company further supported us afterwards.
Pros
The most liked thing by me is its flexibility, customer attention, easily matched to our company's system requirements and specifications.
Cons
I have nothing negative to say! The support and features matched what we anticipated and the company further supported us afterwards.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lucy
Not Specified, 500+ employees
Less than 6 months
September 2017
Lucy
Not Specified, 500+ employees
Less than 6 months
September 2017
Great on-line payroll service
Great on-line payroll service
Pros
It was so simple for me to put the payroll data in this on-line payroll service. I can efficiently keep track of the employee vacation or time off. It is also very cheap compared to our previous software. Also each employee also has a separate access to view their personal payroll information, change withholdings, print paytubs and w 2s. They also have an customer service. Highly recommended.
Cons
Nothing that I dislike about software.
Pros
It was so simple for me to put the payroll data in this on-line payroll service. I can efficiently keep track of the employee vacation or time off. It is also very cheap compared to our previous software. Also each employee also has a separate access to view their personal payroll information, change withholdings, print paytubs and w 2s. They also have an customer service. Highly recommended.
Cons
Nothing that I dislike about software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Not Specified, N/A employees
November 2016
Sharon
Not Specified, N/A employees
November 2016
Filters
Amazing payroll system includes approvals at all levels
Amazing payroll system includes approvals at all levels
Pros
It is convenient and cloud based. I can get easy access for all approval levels.
Cons
I would like to see more customization and accuracy to describe custom work schedules. However it is good that it can sync amount of leaves hours with our system.
Pros
It is convenient and cloud based. I can get easy access for all approval levels.
Cons
I would like to see more customization and accuracy to describe custom work schedules. However it is good that it can sync amount of leaves hours with our system.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Corey
Government Administration, 11-50 employees
More than a year
April 2022
Corey
Government Administration, 11-50 employees
More than a year
April 2022
Epay is a little lacking
Epay is a little lacking
Pros
Honestly speaking, I have not found anything important in this tool.
Cons
It is not much user friendly. It is difficult to switch between different screens to find all information.
Pros
Honestly speaking, I have not found anything important in this tool.
Cons
It is not much user friendly. It is difficult to switch between different screens to find all information.
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Ease of use
4
Value for money
3
Customer Support
3
Functionality
2
Kimberly
Facilities Services, 500+ employees
Less than a year
March 2022
Kimberly
Facilities Services, 500+ employees
Less than a year
March 2022
Such a great find for our business
Such a great find for our business
Pros
This was a great find for our company as we were searching for a system that would fit our needs for our HR department.
Cons
Our team has been enjoying using Epay HCM so far. We haven't faced any problems so there is no cons from me.
Pros
This was a great find for our company as we were searching for a system that would fit our needs for our HR department.
Cons
Our team has been enjoying using Epay HCM so far. We haven't faced any problems so there is no cons from me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tanner
Facilities Services, 101-500 employees
Less than 6 months
January 2021
Tanner
Facilities Services, 101-500 employees
Less than 6 months
January 2021
Epay system can be slow sometimes
Epay system can be slow sometimes
Pros
We have used Epay in our business to deliver payslips to our colleagues every 4 weeks. It is very easy to use and read as well.
Cons
Sometimes it can operate slowly when a lot of people are using it.
Pros
We have used Epay in our business to deliver payslips to our colleagues every 4 weeks. It is very easy to use and read as well.
Cons
Sometimes it can operate slowly when a lot of people are using it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
jamie
Retail, 500+ employees
More than a year
January 2021
jamie
Retail, 500+ employees
More than a year
January 2021
very easy to use
very easy to use
Pros
I like how easy it is to navigate. And also I easily change my direct deposit from my smart phone. It Is such a easy tools. When I needed to change my tax claims it took less than a minute. Very easy and simple.
Cons
The only thing I didn't like was not being able to see which account old checks were deposited into. I am sure there is a way, but I couldn't find it. Other than that, I think it's a very good product/software.
Pros
I like how easy it is to navigate. And also I easily change my direct deposit from my smart phone. It Is such a easy tools. When I needed to change my tax claims it took less than a minute. Very easy and simple.
Cons
The only thing I didn't like was not being able to see which account old checks were deposited into. I am sure there is a way, but I couldn't find it. Other than that, I think it's a very good product/software.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Kayla
Hospitality, 1-10 employees
Less than 6 months
September 2019
Kayla
Hospitality, 1-10 employees
Less than 6 months
September 2019
We use this to punch into and out of work.
We use this to punch into and out of work.
Pros
Very very simple log in, clicking, log out. You can easily go do your shift and when you are done, you log out easily. It gives me time for lunch, check your punches. Very simple to use software.
Cons
I have not found anything particular to dislike about this software. It is quite simple and it always work.
Pros
Very very simple log in, clicking, log out. You can easily go do your shift and when you are done, you log out easily. It gives me time for lunch, check your punches. Very simple to use software.
Cons
I have not found anything particular to dislike about this software. It is quite simple and it always work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amber
Consumer Goods, 500+ employees
Less than a year
July 2018
Amber
Consumer Goods, 500+ employees
Less than a year
July 2018
Amazing and resourceful. Easy to use, navigate and report on
Amazing and resourceful. Easy to use, navigate and report on
Pros
The entire software is very likable. Every module component is separated independently, for example timecards module is differentiated from timesheet module. I really love that.
Cons
No complaints at all.
Pros
The entire software is very likable. Every module component is separated independently, for example timecards module is differentiated from timesheet module. I really love that.
Cons
No complaints at all.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anita
Not Specified, N/A employees
More than a year
December 2017
Anita
Not Specified, N/A employees
More than a year
December 2017
Very great customer service
Very great customer service
Pros
The most liked thing by me is its flexibility, customer attention, easily matched to our company's system requirements and specifications.
Cons
I have nothing negative to say! The support and features matched what we anticipated and the company further supported us afterwards.
Pros
The most liked thing by me is its flexibility, customer attention, easily matched to our company's system requirements and specifications.
Cons
I have nothing negative to say! The support and features matched what we anticipated and the company further supported us afterwards.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Lucy
Not Specified, 500+ employees
Less than 6 months
September 2017
Lucy
Not Specified, 500+ employees
Less than 6 months
September 2017
Great on-line payroll service
Great on-line payroll service
Pros
It was so simple for me to put the payroll data in this on-line payroll service. I can efficiently keep track of the employee vacation or time off. It is also very cheap compared to our previous software. Also each employee also has a separate access to view their personal payroll information, change withholdings, print paytubs and w 2s. They also have an customer service. Highly recommended.
Cons
Nothing that I dislike about software.
Pros
It was so simple for me to put the payroll data in this on-line payroll service. I can efficiently keep track of the employee vacation or time off. It is also very cheap compared to our previous software. Also each employee also has a separate access to view their personal payroll information, change withholdings, print paytubs and w 2s. They also have an customer service. Highly recommended.
Cons
Nothing that I dislike about software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sharon
Not Specified, N/A employees
November 2016
Sharon
Not Specified, N/A employees
November 2016