Ease Central Review

4.2 out of 5

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Simple and easy to use
Pros

Ease software is quite easy and simple to use. Plus I love how user-friendly it is and having everything related to benefits in one place is something that makes it more likable.

Cons

Honestly, I do not have any negative feedback about EASE at this time.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shanel

Real Estate, 11-50 employees

More than a year

October 2024

Fell short of our expectations
Pros

The concept of it is great but the site feels clunky and not very user-friendly.

Cons

Even brokers find it difficult to use. Like I have tried it both ways through a broker and self-serve, and even after months of use, its still confusing and hard to navigate.

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Michelle

Human Resources, 11-50 employees

More than a year

July 2024

Works well for me!
Pros

I really like how simple it is to use for signing up for benefits.

Cons

I haven't come across anything I dislike about it so far.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

6

Tiler

Apparel & Fashion, 1-10 employees

Less than a year

June 2024

Saves us time and money
Pros

Yes we definitely face problems, but we made a decision to stick with Ease, it is because it allows us to store a lot of information which any other option might not allow. Plus I like how everything has moved to digital instead of using paper. It saved us time, money and effort.

Cons

There are a few important features missing from Ease, but I believe they could be easily added. So, yeah looking forward to it.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

6

Lindsey

Insurance, 1-10 employees

More than a year

June 2024

Keep getting better
Pros

My experience with ease software is going good. Whatever I suggest to them, they take it seriously and make changes accordingly, and they even make sure that the software stays up to date.

Cons

Nothing. This software is excellent and our employees really like it.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Gloria

Construction, 101-500 employees

More than a year

January 2024

User-friendly even for the employees
Pros

I like that employees can log in and manage their own enrollment choices and access information about their benefits.

Cons

I did not face any issues using Ease.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CAROLYN

Legal Services, 51-100 employees

Less than a year

December 2023

If you can't afford alternatives, go for it!
Pros

The online benefits enrollment allows for e-signing, and it does the job well. However, it takes a lot of time like longer than necessary.

Cons

We didn't find the payroll and other features useful enough to keep, so we switched to Rippling for our payroll, HR documents and more.

Ease of use

6

Value for money

6

Customer Support

4

Functionality

8

Steve

Consumer Electronics, 101-500 employees

Less than a year

December 2023

I love it....
Pros

With Ease software, electronic open enrollment is no longer a problem for our employees. They can log in and navigate the application pretty easily. Plus, they can choose the best option, sign and log out.

Cons

Ease software may not be the best fit for larger companies. Also the app is way too simple and some features are not customizable.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

STACY

Construction, 11-50 employees

More than a year

November 2023

Ease is easy to customize
Pros

The platform is easy to navigate and customize which gives me the freedom to set up the benefits portal the way I want for our employees.

Cons

Nothing major to complaint about Ease. There were a few minor issues with sign-on after a while but it might have just been coding problems.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

Kyle

Retail, 51-100 employees

Less than a year

October 2023

I recommend it!
Pros

Not only it is easy to use but the system runs smoothly and the operation is simple too.

Cons

There are way too many options. I think it would be better to simplify it based on user needs.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Lingxiao

International Affairs, 51-100 employees

Less than a year

July 2023