Wagepoint Reviews
Overall Rating
4.6
15 Review(s)
Rating Distribution
5
(12)
4
(2)
3
2
1
(1)
Satisfaction Score
Ease of use
Value for money
Customer Support
9
Functionality
9
Wagepoint Review
4.6 out of 5
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My experience with wagepoint
Pros
Customer service is very quick to respond. They are always ready to assist me and the humor they bring makes the experience even better.
Cons
Journal entries are sometimes not recorded under the correct general ledger. It could be something I am doing wrong, but I am not sure.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Sandra
Hospital & Health Care, 11-50 employees
More than a year
November 2024
Easy to use with outstanding support
Pros
The help feature is excellent. My support tickets are always addressed swiftly. The platform is also very easy to use.
Cons
The process can be very manual. Also, I wish I could set start dates for wage changes, but I have to wait until the next pay period begins.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha
Marketing and Advertising, 11-50 employees
Less than a year
October 2024
Avoid this at all costs
Pros
I am extremely disappointed. There is nothing I like about it. I will stop using it.
Cons
The support team is not helpful. We've been dealing with the same issue for weeks.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Bashar
Telecommunications, 1-10 employees
More than a year
October 2024
Strongly recommend
Pros
It handles my payroll reliably and is easy to use. The support team provides clear and detailed answers.
Cons
It's hard to say. I'm not very good with finances, so it took me some time to get the hang of this, but I think it's more of a personal issue.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emin
Health, Wellness and Fitness, 1-10 employees
More than a year
October 2024
Payroll that never disappoints
Pros
The service is excellent with no payroll mistakes. It is well-organized and works perfectly for us, plus it is much more affordable compared to other options.
Cons
It's more difficult to reach someone to speak with on the phone.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josee
Food & Beverages, 11-50 employees
More than a year
October 2024
Ideal for small businesses
Pros
It's simple to use and cost-effective for small businesses. Customer support is great, they helped me resolve an issue quickly.
Cons
Not relevant. Just writing this to meet the minimum length requirement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matt
Civil Engineering, 1-10 employees
More than a year
September 2024
Amazing support team!
Pros
Wagepoint is very user-friendly, and I especially appreciate the customer support. It's also priced perfectly for smaller companies. The notifications are incredibly useful, especially if you are not very familiar with HR or payroll tasks.
Cons
If I had to mention something, I would say that the user interface is not very modern or visually appealing. It feels a bit outdated, but it is still easy to use and functional, just not very stylish.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
6
Tania
Computer Software, 1-10 employees
More than a year
September 2024
User friendly software
Pros
The platform is easy to use, with simple commands that are easy to understand.
Cons
The submission deadlines and timelines can be tricky for us due to the time differences between provinces.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Azreen
Security and Investigations, 51-100 employees
More than a year
September 2024
Top choice for payroll services
Pros
It is very easy to use, from setup to running payroll and adjusting T4 information. Customer support has been amazing! The pricing is fair, especially in the non-profit sector. The best part is that customer support is free of charge.
Cons
I haven't found any negatives so far, and I've been using the system for about five years.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joanne
Non-Profit Organization Management, 11-50 employees
More than a year
September 2024
Make payroll easy
Pros
The system integrates smoothly with QuickBooks Online, making payroll processing much more efficient. The support team is fantastic!
Cons
I can't think of anything from a user's point of view that needs improvement.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise
Mechanical or Industrial Engineering, 1-10 employees
More than a year
September 2024