VensureHR Reviews
softwareOverall Rating
2
2 Review(s)
Rating Distribution
5
4
3
(1)
2
1
(1)
Satisfaction Score
Ease of use
Value for money
Customer Support
4
Functionality
4
VensureHR Review
2 out of 5
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Better not to consider it!
Better not to consider it!
Pros
We used to love it when it was Sheakley.
Cons
They were not transparent about our outstanding ERTC payments. They attempted to hold them as a credit rather than paying us a lump sum for the one payment we've received. Plus they also did not pay the full amount of interest due, claiming it was a fee which goes against the law.
Pros
We used to love it when it was Sheakley.
Cons
They were not transparent about our outstanding ERTC payments. They attempted to hold them as a credit rather than paying us a lump sum for the one payment we've received. Plus they also did not pay the full amount of interest due, claiming it was a fee which goes against the law.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
William
Consumer Services, 51-100 employees
Less than a year
January 2024
William
Consumer Services, 51-100 employees
Less than a year
January 2024
So many inconsistencies - I won't recommend it!
So many inconsistencies - I won't recommend it!
Pros
I stayed with them as long as I did because I was able to get benefits. However, the poor service eventually made me leave, as it just was not worth the hassle anymore.
Cons
I have had a really bad experience with their payroll system. They're always fixing their own mistakes, re-running things and changing my invoices. On top of that, they keep switching account managers, which makes it super hard to get a proper understanding of our payroll. As a small business, it's been a total headache and I cannot even imagine how confusing it would be with dozens of employees. Honestly, it was a no for me. I'm giving it 1 star, and if I could give it lower I definitely would.
Pros
I stayed with them as long as I did because I was able to get benefits. However, the poor service eventually made me leave, as it just was not worth the hassle anymore.
Cons
I have had a really bad experience with their payroll system. They're always fixing their own mistakes, re-running things and changing my invoices. On top of that, they keep switching account managers, which makes it super hard to get a proper understanding of our payroll. As a small business, it's been a total headache and I cannot even imagine how confusing it would be with dozens of employees. Honestly, it was a no for me. I'm giving it 1 star, and if I could give it lower I definitely would.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
IRINA
Retail, 1-10 employees
More than a year
January 2024
IRINA
Retail, 1-10 employees
More than a year
January 2024
Filters
Better not to consider it!
Better not to consider it!
Pros
We used to love it when it was Sheakley.
Cons
They were not transparent about our outstanding ERTC payments. They attempted to hold them as a credit rather than paying us a lump sum for the one payment we've received. Plus they also did not pay the full amount of interest due, claiming it was a fee which goes against the law.
Pros
We used to love it when it was Sheakley.
Cons
They were not transparent about our outstanding ERTC payments. They attempted to hold them as a credit rather than paying us a lump sum for the one payment we've received. Plus they also did not pay the full amount of interest due, claiming it was a fee which goes against the law.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
William
Consumer Services, 51-100 employees
Less than a year
January 2024
William
Consumer Services, 51-100 employees
Less than a year
January 2024
So many inconsistencies - I won't recommend it!
So many inconsistencies - I won't recommend it!
Pros
I stayed with them as long as I did because I was able to get benefits. However, the poor service eventually made me leave, as it just was not worth the hassle anymore.
Cons
I have had a really bad experience with their payroll system. They're always fixing their own mistakes, re-running things and changing my invoices. On top of that, they keep switching account managers, which makes it super hard to get a proper understanding of our payroll. As a small business, it's been a total headache and I cannot even imagine how confusing it would be with dozens of employees. Honestly, it was a no for me. I'm giving it 1 star, and if I could give it lower I definitely would.
Pros
I stayed with them as long as I did because I was able to get benefits. However, the poor service eventually made me leave, as it just was not worth the hassle anymore.
Cons
I have had a really bad experience with their payroll system. They're always fixing their own mistakes, re-running things and changing my invoices. On top of that, they keep switching account managers, which makes it super hard to get a proper understanding of our payroll. As a small business, it's been a total headache and I cannot even imagine how confusing it would be with dozens of employees. Honestly, it was a no for me. I'm giving it 1 star, and if I could give it lower I definitely would.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
IRINA
Retail, 1-10 employees
More than a year
January 2024
IRINA
Retail, 1-10 employees
More than a year
January 2024