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Reviews
UKG Pro Software Reviews

Overall Rating
4
19 Review(s)
Rating Distribution
5
(8)
4
(8)
3
(1)
2
1
(2)
Satisfaction Score
Ease of use
Value for money
Customer Support
8
Functionality
8
UKG Pro Software Review
4 out of 5
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Ratings
Company Size
Time Used
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Definitely not worth It!
Definitely not worth It!
Pros
There's not much I can say about it. Maybe just the organizational chart could be improved.
Cons
The system is not easy to understand for both administrators and users. It feels overly complicated, and there is no consistent experience across the platform due to various acquisitions. Customer service is terrible, and the price is too high.
Pros
There's not much I can say about it. Maybe just the organizational chart could be improved.
Cons
The system is not easy to understand for both administrators and users. It feels overly complicated, and there is no consistent experience across the platform due to various acquisitions. Customer service is terrible, and the price is too high.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Kevin
Real Estate, 51-100 employees
More than a year
November 2024
Kevin
Real Estate, 51-100 employees
More than a year
November 2024
UKG is a must have!
UKG is a must have!
Pros
UKG is really simple and convenient to use. I only wish I had discovered it earlier because it has made my daily tasks at work a lot easier.
Cons
UKG might feel difficult to use at first, but once you get the hang of it, it offers a lot of benefits.
Pros
UKG is really simple and convenient to use. I only wish I had discovered it earlier because it has made my daily tasks at work a lot easier.
Cons
UKG might feel difficult to use at first, but once you get the hang of it, it offers a lot of benefits.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Abby
Consumer Goods, N/A employees
Less than a year
November 2024
Abby
Consumer Goods, N/A employees
Less than a year
November 2024
UKGpro is Excellent
UKGpro is Excellent
Pros
What I love the most is that it's an all-in-one app. You can find pay stubs, continuing education, benefits information, and time-off balances right on the dashboard. Everything is easy to access.
Cons
I have not faced any issues with UKG Pro.
Pros
What I love the most is that it's an all-in-one app. You can find pay stubs, continuing education, benefits information, and time-off balances right on the dashboard. Everything is easy to access.
Cons
I have not faced any issues with UKG Pro.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Samantha
Health, Wellness and Fitness, 500+ employees
More than a year
November 2024
Samantha
Health, Wellness and Fitness, 500+ employees
More than a year
November 2024
Absolutely terrible
Absolutely terrible
Pros
The user interface is very interactive and clean. Also, the single sign-on login is a nice touch. That's about it.
Cons
The mobile app doesn't really offer any useful features. The search function barely works and doesn't return anything useful. The website often has errors, and the instructions for the app are a joke. The app store button is nowhere to be found.
Pros
The user interface is very interactive and clean. Also, the single sign-on login is a nice touch. That's about it.
Cons
The mobile app doesn't really offer any useful features. The search function barely works and doesn't return anything useful. The website often has errors, and the instructions for the app are a joke. The app store button is nowhere to be found.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Mathew
Medical Practice, 500+ employees
Less than a year
October 2024
Mathew
Medical Practice, 500+ employees
Less than a year
October 2024
Outstanding quality
Outstanding quality
Pros
It brings all my payroll information together in one place and makes it super easy to access.
Cons
There were times when my access was limited, and I had to change my passwords, which made it hard to get to my payroll information.
Pros
It brings all my payroll information together in one place and makes it super easy to access.
Cons
There were times when my access was limited, and I had to change my passwords, which made it hard to get to my payroll information.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Cameron
Real Estate, 51-100 employees
More than a year
October 2024
Cameron
Real Estate, 51-100 employees
More than a year
October 2024
Easy to use and convenient
Easy to use and convenient
Pros
The mobile app is so convenient, and it's really easy to use, which makes a big difference!
Cons
Some of my team members have reported that the app crashes, forcing them to uninstall and reinstall it to get it working again.
Pros
The mobile app is so convenient, and it's really easy to use, which makes a big difference!
Cons
Some of my team members have reported that the app crashes, forcing them to uninstall and reinstall it to get it working again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas
Retail, 500+ employees
More than a year
October 2024
Nicholas
Retail, 500+ employees
More than a year
October 2024
Perfect HRIS solution
Perfect HRIS solution
Pros
It offers payroll services along with talent management services and much more. It's basically an all-in-one system for HR, not just individual services.
Cons
At first, it's a bit tricky to get used to all the features and the user interface, but once you do, it becomes enjoyable.
Pros
It offers payroll services along with talent management services and much more. It's basically an all-in-one system for HR, not just individual services.
Cons
At first, it's a bit tricky to get used to all the features and the user interface, but once you do, it becomes enjoyable.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Entertainment, 500+ employees
More than a year
October 2024
Anonymous
Entertainment, 500+ employees
More than a year
October 2024
Love it, Just one minor issue!
Love it, Just one minor issue!
Pros
It makes managing time off and payroll easy since everything is in one place.
Cons
I don't like that there are no templates available that would allow me to auto-fill the same work hours and codes each week.
Pros
It makes managing time off and payroll easy since everything is in one place.
Cons
I don't like that there are no templates available that would allow me to auto-fill the same work hours and codes each week.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Non-Profit Organization Management, 101-500 employees
More than a year
October 2024
Anonymous
Non-Profit Organization Management, 101-500 employees
More than a year
October 2024
Reliable choice for timekeeping
Reliable choice for timekeeping
Pros
Managing timecards is simple and smooth for me, and it's really easy to view and submit PTO requests.
Cons
I find setting up employee schedules to be a bit tricky at times.
Pros
Managing timecards is simple and smooth for me, and it's really easy to view and submit PTO requests.
Cons
I find setting up employee schedules to be a bit tricky at times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Dave
Hospital & Health Care, 500+ employees
More than a year
September 2024
Dave
Hospital & Health Care, 500+ employees
More than a year
September 2024
Best for small business
Best for small business
Pros
I liked how the software is laid out, and how all the settings are clear and easy to understand.
Cons
I didn't notice any downsides to the software.
Pros
I liked how the software is laid out, and how all the settings are clear and easy to understand.
Cons
I didn't notice any downsides to the software.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Todd
Hospital & Health Care, 500+ employees
More than a year
September 2024
Todd
Hospital & Health Care, 500+ employees
More than a year
September 2024
Filters
Definitely not worth It!
Definitely not worth It!
Pros
There's not much I can say about it. Maybe just the organizational chart could be improved.
Cons
The system is not easy to understand for both administrators and users. It feels overly complicated, and there is no consistent experience across the platform due to various acquisitions. Customer service is terrible, and the price is too high.
Pros
There's not much I can say about it. Maybe just the organizational chart could be improved.
Cons
The system is not easy to understand for both administrators and users. It feels overly complicated, and there is no consistent experience across the platform due to various acquisitions. Customer service is terrible, and the price is too high.
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Ease of use
5
Value for money
5
Customer Support
5
Functionality
6
Kevin
Real Estate, 51-100 employees
More than a year
November 2024
Kevin
Real Estate, 51-100 employees
More than a year
November 2024
UKG is a must have!
UKG is a must have!
Pros
UKG is really simple and convenient to use. I only wish I had discovered it earlier because it has made my daily tasks at work a lot easier.
Cons
UKG might feel difficult to use at first, but once you get the hang of it, it offers a lot of benefits.
Pros
UKG is really simple and convenient to use. I only wish I had discovered it earlier because it has made my daily tasks at work a lot easier.
Cons
UKG might feel difficult to use at first, but once you get the hang of it, it offers a lot of benefits.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Abby
Consumer Goods, N/A employees
Less than a year
November 2024
Abby
Consumer Goods, N/A employees
Less than a year
November 2024
UKGpro is Excellent
UKGpro is Excellent
Pros
What I love the most is that it's an all-in-one app. You can find pay stubs, continuing education, benefits information, and time-off balances right on the dashboard. Everything is easy to access.
Cons
I have not faced any issues with UKG Pro.
Pros
What I love the most is that it's an all-in-one app. You can find pay stubs, continuing education, benefits information, and time-off balances right on the dashboard. Everything is easy to access.
Cons
I have not faced any issues with UKG Pro.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Samantha
Health, Wellness and Fitness, 500+ employees
More than a year
November 2024
Samantha
Health, Wellness and Fitness, 500+ employees
More than a year
November 2024
Absolutely terrible
Absolutely terrible
Pros
The user interface is very interactive and clean. Also, the single sign-on login is a nice touch. That's about it.
Cons
The mobile app doesn't really offer any useful features. The search function barely works and doesn't return anything useful. The website often has errors, and the instructions for the app are a joke. The app store button is nowhere to be found.
Pros
The user interface is very interactive and clean. Also, the single sign-on login is a nice touch. That's about it.
Cons
The mobile app doesn't really offer any useful features. The search function barely works and doesn't return anything useful. The website often has errors, and the instructions for the app are a joke. The app store button is nowhere to be found.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Ease of use
2
Value for money
2
Customer Support
2
Functionality
1
Mathew
Medical Practice, 500+ employees
Less than a year
October 2024
Mathew
Medical Practice, 500+ employees
Less than a year
October 2024
Outstanding quality
Outstanding quality
Pros
It brings all my payroll information together in one place and makes it super easy to access.
Cons
There were times when my access was limited, and I had to change my passwords, which made it hard to get to my payroll information.
Pros
It brings all my payroll information together in one place and makes it super easy to access.
Cons
There were times when my access was limited, and I had to change my passwords, which made it hard to get to my payroll information.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Ease of use
8
Value for money
8
Customer Support
6
Functionality
10
Cameron
Real Estate, 51-100 employees
More than a year
October 2024
Cameron
Real Estate, 51-100 employees
More than a year
October 2024
Easy to use and convenient
Easy to use and convenient
Pros
The mobile app is so convenient, and it's really easy to use, which makes a big difference!
Cons
Some of my team members have reported that the app crashes, forcing them to uninstall and reinstall it to get it working again.
Pros
The mobile app is so convenient, and it's really easy to use, which makes a big difference!
Cons
Some of my team members have reported that the app crashes, forcing them to uninstall and reinstall it to get it working again.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicholas
Retail, 500+ employees
More than a year
October 2024
Nicholas
Retail, 500+ employees
More than a year
October 2024
Perfect HRIS solution
Perfect HRIS solution
Pros
It offers payroll services along with talent management services and much more. It's basically an all-in-one system for HR, not just individual services.
Cons
At first, it's a bit tricky to get used to all the features and the user interface, but once you do, it becomes enjoyable.
Pros
It offers payroll services along with talent management services and much more. It's basically an all-in-one system for HR, not just individual services.
Cons
At first, it's a bit tricky to get used to all the features and the user interface, but once you do, it becomes enjoyable.
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Anonymous
Entertainment, 500+ employees
More than a year
October 2024
Anonymous
Entertainment, 500+ employees
More than a year
October 2024
Love it, Just one minor issue!
Love it, Just one minor issue!
Pros
It makes managing time off and payroll easy since everything is in one place.
Cons
I don't like that there are no templates available that would allow me to auto-fill the same work hours and codes each week.
Pros
It makes managing time off and payroll easy since everything is in one place.
Cons
I don't like that there are no templates available that would allow me to auto-fill the same work hours and codes each week.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Non-Profit Organization Management, 101-500 employees
More than a year
October 2024
Anonymous
Non-Profit Organization Management, 101-500 employees
More than a year
October 2024
Reliable choice for timekeeping
Reliable choice for timekeeping
Pros
Managing timecards is simple and smooth for me, and it's really easy to view and submit PTO requests.
Cons
I find setting up employee schedules to be a bit tricky at times.
Pros
Managing timecards is simple and smooth for me, and it's really easy to view and submit PTO requests.
Cons
I find setting up employee schedules to be a bit tricky at times.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Dave
Hospital & Health Care, 500+ employees
More than a year
September 2024
Dave
Hospital & Health Care, 500+ employees
More than a year
September 2024
Best for small business
Best for small business
Pros
I liked how the software is laid out, and how all the settings are clear and easy to understand.
Cons
I didn't notice any downsides to the software.
Pros
I liked how the software is laid out, and how all the settings are clear and easy to understand.
Cons
I didn't notice any downsides to the software.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Todd
Hospital & Health Care, 500+ employees
More than a year
September 2024
Todd
Hospital & Health Care, 500+ employees
More than a year
September 2024