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Reviews
7shifts Software Reviews

Overall Rating
4
13 Review(s)
Rating Distribution
5
(4)
4
(7)
3
2
(2)
1
Satisfaction Score
Ease of use
Value for money
Customer Support
8
Functionality
8
7shifts Software Review
4 out of 5
Filters
Ratings
Company Size
Time Used
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Not bad, but not great either.
Not bad, but not great either.
Pros
I found it easy to access and for the most part, it is very simple to use.
Cons
It is not very practical, as the loading times were extremely long.
Pros
I found it easy to access and for the most part, it is very simple to use.
Cons
It is not very practical, as the loading times were extremely long.
Ease of use
6
Value for money
2
Customer Support
4
Functionality
6
Ease of use
6
Value for money
2
Customer Support
4
Functionality
6
Tonya
Hospital & Health Care, 500+ employees
Less than 6 months
November 2024
Tonya
Hospital & Health Care, 500+ employees
Less than 6 months
November 2024
I recommend using 7shifts
I recommend using 7shifts
Pros
It is very easy to use and efficient for what I needed in a scheduling platform.
Cons
I have nothing negative to report. The system was very flexible and easy to use.
Pros
It is very easy to use and efficient for what I needed in a scheduling platform.
Cons
I have nothing negative to report. The system was very flexible and easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Financial Services, 1-10 employees
Less than a year
November 2024
Alexis
Financial Services, 1-10 employees
Less than a year
November 2024
Good app for planning shifts.
Good app for planning shifts.
Pros
I really appreciate the convenience of being able to easily message other staff members whenever needed.
Cons
The notifications don't work as well as they should. I don't get notified when my time-off requests are approved.
Pros
I really appreciate the convenience of being able to easily message other staff members whenever needed.
Cons
The notifications don't work as well as they should. I don't get notified when my time-off requests are approved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Melissa
Health, Wellness and Fitness, 51-100 employees
More than a year
November 2024
Melissa
Health, Wellness and Fitness, 51-100 employees
More than a year
November 2024
Great choice for shift planning.
Great choice for shift planning.
Pros
Sending announcements and messages is easy for me, which is really helpful, especially because the weather can sometimes affect where services are held.
Cons
The rates need to be updated in both this system and TOAST to provide accurate reporting.
Pros
Sending announcements and messages is easy for me, which is really helpful, especially because the weather can sometimes affect where services are held.
Cons
The rates need to be updated in both this system and TOAST to provide accurate reporting.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Terry
Restaurants, 11-50 employees
More than a year
October 2024
Terry
Restaurants, 11-50 employees
More than a year
October 2024
Great, but could use some improvements
Great, but could use some improvements
Pros
I love that it integrates with TOAST POS. We use it for schedule enforcement, sales, and labor forecasting on the budget tool. It is easy to use, and the app for employees is easy. The functions are basic but important, with no unnecessary features... Everything is easy to find.
Cons
Customer service has really declined over the past five years. Also, there are only two management tiers (manager and assistant manager), and managers cannot modify other managers. This means we have to have admins at each location and contact support to add or remove admins. I have suggested creating a super admin role, but nothing has changed.
Pros
I love that it integrates with TOAST POS. We use it for schedule enforcement, sales, and labor forecasting on the budget tool. It is easy to use, and the app for employees is easy. The functions are basic but important, with no unnecessary features... Everything is easy to find.
Cons
Customer service has really declined over the past five years. Also, there are only two management tiers (manager and assistant manager), and managers cannot modify other managers. This means we have to have admins at each location and contact support to add or remove admins. I have suggested creating a super admin role, but nothing has changed.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Julia
Food & Beverages, 500+ employees
More than a year
October 2024
Julia
Food & Beverages, 500+ employees
More than a year
October 2024
Useful tool for managing employees
Useful tool for managing employees
Pros
It has been an excellent tool for team management and task scheduling. It helps me communicate effectively with my team. The interface is user-friendly and makes sending announcements and messages easy for me. The software is also reasonably priced.
Cons
Sometimes, there is a delay when updating task progress and customer support could be improved a bit. Other than that, it is a good tool.
Pros
It has been an excellent tool for team management and task scheduling. It helps me communicate effectively with my team. The interface is user-friendly and makes sending announcements and messages easy for me. The software is also reasonably priced.
Cons
Sometimes, there is a delay when updating task progress and customer support could be improved a bit. Other than that, it is a good tool.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Chitrang
Telecommunications, 11-50 employees
Less than 6 months
October 2024
Chitrang
Telecommunications, 11-50 employees
Less than 6 months
October 2024
7shifts is just what it is
7shifts is just what it is
Pros
7shifts is easy to see and understand what is needed, but the software is quite empty.
Cons
There were too many empty spaces and not enough specific details about team members and time management. I had a hard time scheduling with 7Shifts because it didn't provide clear information about total work hours and earnings for each team member.
Pros
7shifts is easy to see and understand what is needed, but the software is quite empty.
Cons
There were too many empty spaces and not enough specific details about team members and time management. I had a hard time scheduling with 7Shifts because it didn't provide clear information about total work hours and earnings for each team member.
Ease of use
7
Value for money
2
Customer Support
2
Functionality
2
Ease of use
7
Value for money
2
Customer Support
2
Functionality
2
Tina
Arts and Crafts, N/A employees
More than a year
October 2024
Tina
Arts and Crafts, N/A employees
More than a year
October 2024
Best app for shift work!
Best app for shift work!
Pros
All the information I need for my work shifts is in one place: the days I work, who I'm working with, and any special events that are happening. It is easy to contact others if I need to switch shifts since I can see who is and isn't working on specific days.
Cons
There isn't really anything I don't like about 7Shifts since it provides all the information I need for my weekly schedule in one place.
Pros
All the information I need for my work shifts is in one place: the days I work, who I'm working with, and any special events that are happening. It is easy to contact others if I need to switch shifts since I can see who is and isn't working on specific days.
Cons
There isn't really anything I don't like about 7Shifts since it provides all the information I need for my weekly schedule in one place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah
Restaurants, 51-100 employees
More than a year
October 2024
Hannah
Restaurants, 51-100 employees
More than a year
October 2024
I love it
I love it
Pros
7Shifts makes it easy for me to schedule my team and communicate with them. The app ensures they stay connected and are aware of their schedules. They can let me know their needs, and it is great for keeping the team in touch.
Cons
I don't like that I can't set shift times and have them stay the same. 7Shifts can sometimes experience lags, which are inconvenient, but it does eventually work.
Pros
7Shifts makes it easy for me to schedule my team and communicate with them. The app ensures they stay connected and are aware of their schedules. They can let me know their needs, and it is great for keeping the team in touch.
Cons
I don't like that I can't set shift times and have them stay the same. 7Shifts can sometimes experience lags, which are inconvenient, but it does eventually work.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sherri
Wholesale, 1-10 employees
More than a year
October 2024
Sherri
Wholesale, 1-10 employees
More than a year
October 2024
Simple and effective software
Simple and effective software
Pros
I can choose my own schedule each week, and it's easy to do. It is very user-friendly to add, drop, and trade shifts.
Cons
I had no problems with it, so there are no cons for me.
Pros
I can choose my own schedule each week, and it's easy to do. It is very user-friendly to add, drop, and trade shifts.
Cons
I had no problems with it, so there are no cons for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Food & Beverages, 51-100 employees
More than a year
September 2024
Alexis
Food & Beverages, 51-100 employees
More than a year
September 2024
Filters
Not bad, but not great either.
Not bad, but not great either.
Pros
I found it easy to access and for the most part, it is very simple to use.
Cons
It is not very practical, as the loading times were extremely long.
Pros
I found it easy to access and for the most part, it is very simple to use.
Cons
It is not very practical, as the loading times were extremely long.
Ease of use
6
Value for money
2
Customer Support
4
Functionality
6
Ease of use
6
Value for money
2
Customer Support
4
Functionality
6
Tonya
Hospital & Health Care, 500+ employees
Less than 6 months
November 2024
Tonya
Hospital & Health Care, 500+ employees
Less than 6 months
November 2024
I recommend using 7shifts
I recommend using 7shifts
Pros
It is very easy to use and efficient for what I needed in a scheduling platform.
Cons
I have nothing negative to report. The system was very flexible and easy to use.
Pros
It is very easy to use and efficient for what I needed in a scheduling platform.
Cons
I have nothing negative to report. The system was very flexible and easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Financial Services, 1-10 employees
Less than a year
November 2024
Alexis
Financial Services, 1-10 employees
Less than a year
November 2024
Good app for planning shifts.
Good app for planning shifts.
Pros
I really appreciate the convenience of being able to easily message other staff members whenever needed.
Cons
The notifications don't work as well as they should. I don't get notified when my time-off requests are approved.
Pros
I really appreciate the convenience of being able to easily message other staff members whenever needed.
Cons
The notifications don't work as well as they should. I don't get notified when my time-off requests are approved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Melissa
Health, Wellness and Fitness, 51-100 employees
More than a year
November 2024
Melissa
Health, Wellness and Fitness, 51-100 employees
More than a year
November 2024
Great choice for shift planning.
Great choice for shift planning.
Pros
Sending announcements and messages is easy for me, which is really helpful, especially because the weather can sometimes affect where services are held.
Cons
The rates need to be updated in both this system and TOAST to provide accurate reporting.
Pros
Sending announcements and messages is easy for me, which is really helpful, especially because the weather can sometimes affect where services are held.
Cons
The rates need to be updated in both this system and TOAST to provide accurate reporting.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Terry
Restaurants, 11-50 employees
More than a year
October 2024
Terry
Restaurants, 11-50 employees
More than a year
October 2024
Great, but could use some improvements
Great, but could use some improvements
Pros
I love that it integrates with TOAST POS. We use it for schedule enforcement, sales, and labor forecasting on the budget tool. It is easy to use, and the app for employees is easy. The functions are basic but important, with no unnecessary features... Everything is easy to find.
Cons
Customer service has really declined over the past five years. Also, there are only two management tiers (manager and assistant manager), and managers cannot modify other managers. This means we have to have admins at each location and contact support to add or remove admins. I have suggested creating a super admin role, but nothing has changed.
Pros
I love that it integrates with TOAST POS. We use it for schedule enforcement, sales, and labor forecasting on the budget tool. It is easy to use, and the app for employees is easy. The functions are basic but important, with no unnecessary features... Everything is easy to find.
Cons
Customer service has really declined over the past five years. Also, there are only two management tiers (manager and assistant manager), and managers cannot modify other managers. This means we have to have admins at each location and contact support to add or remove admins. I have suggested creating a super admin role, but nothing has changed.
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Ease of use
10
Value for money
10
Customer Support
6
Functionality
10
Julia
Food & Beverages, 500+ employees
More than a year
October 2024
Julia
Food & Beverages, 500+ employees
More than a year
October 2024
Useful tool for managing employees
Useful tool for managing employees
Pros
It has been an excellent tool for team management and task scheduling. It helps me communicate effectively with my team. The interface is user-friendly and makes sending announcements and messages easy for me. The software is also reasonably priced.
Cons
Sometimes, there is a delay when updating task progress and customer support could be improved a bit. Other than that, it is a good tool.
Pros
It has been an excellent tool for team management and task scheduling. It helps me communicate effectively with my team. The interface is user-friendly and makes sending announcements and messages easy for me. The software is also reasonably priced.
Cons
Sometimes, there is a delay when updating task progress and customer support could be improved a bit. Other than that, it is a good tool.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Chitrang
Telecommunications, 11-50 employees
Less than 6 months
October 2024
Chitrang
Telecommunications, 11-50 employees
Less than 6 months
October 2024
7shifts is just what it is
7shifts is just what it is
Pros
7shifts is easy to see and understand what is needed, but the software is quite empty.
Cons
There were too many empty spaces and not enough specific details about team members and time management. I had a hard time scheduling with 7Shifts because it didn't provide clear information about total work hours and earnings for each team member.
Pros
7shifts is easy to see and understand what is needed, but the software is quite empty.
Cons
There were too many empty spaces and not enough specific details about team members and time management. I had a hard time scheduling with 7Shifts because it didn't provide clear information about total work hours and earnings for each team member.
Ease of use
7
Value for money
2
Customer Support
2
Functionality
2
Ease of use
7
Value for money
2
Customer Support
2
Functionality
2
Tina
Arts and Crafts, N/A employees
More than a year
October 2024
Tina
Arts and Crafts, N/A employees
More than a year
October 2024
Best app for shift work!
Best app for shift work!
Pros
All the information I need for my work shifts is in one place: the days I work, who I'm working with, and any special events that are happening. It is easy to contact others if I need to switch shifts since I can see who is and isn't working on specific days.
Cons
There isn't really anything I don't like about 7Shifts since it provides all the information I need for my weekly schedule in one place.
Pros
All the information I need for my work shifts is in one place: the days I work, who I'm working with, and any special events that are happening. It is easy to contact others if I need to switch shifts since I can see who is and isn't working on specific days.
Cons
There isn't really anything I don't like about 7Shifts since it provides all the information I need for my weekly schedule in one place.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hannah
Restaurants, 51-100 employees
More than a year
October 2024
Hannah
Restaurants, 51-100 employees
More than a year
October 2024
I love it
I love it
Pros
7Shifts makes it easy for me to schedule my team and communicate with them. The app ensures they stay connected and are aware of their schedules. They can let me know their needs, and it is great for keeping the team in touch.
Cons
I don't like that I can't set shift times and have them stay the same. 7Shifts can sometimes experience lags, which are inconvenient, but it does eventually work.
Pros
7Shifts makes it easy for me to schedule my team and communicate with them. The app ensures they stay connected and are aware of their schedules. They can let me know their needs, and it is great for keeping the team in touch.
Cons
I don't like that I can't set shift times and have them stay the same. 7Shifts can sometimes experience lags, which are inconvenient, but it does eventually work.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Sherri
Wholesale, 1-10 employees
More than a year
October 2024
Sherri
Wholesale, 1-10 employees
More than a year
October 2024
Simple and effective software
Simple and effective software
Pros
I can choose my own schedule each week, and it's easy to do. It is very user-friendly to add, drop, and trade shifts.
Cons
I had no problems with it, so there are no cons for me.
Pros
I can choose my own schedule each week, and it's easy to do. It is very user-friendly to add, drop, and trade shifts.
Cons
I had no problems with it, so there are no cons for me.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexis
Food & Beverages, 51-100 employees
More than a year
September 2024
Alexis
Food & Beverages, 51-100 employees
More than a year
September 2024