7shifts Software Review

4 out of 5

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Not bad, but not great either.
Pros

I found it easy to access and for the most part, it is very simple to use.

Cons

It is not very practical, as the loading times were extremely long.

Ease of use

6

Value for money

2

Customer Support

4

Functionality

6

Tonya

Hospital & Health Care, 500+ employees

Less than 6 months

November 2024

I recommend using 7shifts
Pros

It is very easy to use and efficient for what I needed in a scheduling platform.

Cons

I have nothing negative to report. The system was very flexible and easy to use.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Alexis

Financial Services, 1-10 employees

Less than a year

November 2024

Good app for planning shifts.
Pros

I really appreciate the convenience of being able to easily message other staff members whenever needed.

Cons

The notifications don't work as well as they should. I don't get notified when my time-off requests are approved.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Melissa

Health, Wellness and Fitness, 51-100 employees

More than a year

November 2024

Great choice for shift planning.
Pros

Sending announcements and messages is easy for me, which is really helpful, especially because the weather can sometimes affect where services are held.

Cons

The rates need to be updated in both this system and TOAST to provide accurate reporting.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Terry

Restaurants, 11-50 employees

More than a year

October 2024

Great, but could use some improvements
Pros

I love that it integrates with TOAST POS. We use it for schedule enforcement, sales, and labor forecasting on the budget tool. It is easy to use, and the app for employees is easy. The functions are basic but important, with no unnecessary features... Everything is easy to find.

Cons

Customer service has really declined over the past five years. Also, there are only two management tiers (manager and assistant manager), and managers cannot modify other managers. This means we have to have admins at each location and contact support to add or remove admins. I have suggested creating a super admin role, but nothing has changed.

Ease of use

10

Value for money

10

Customer Support

6

Functionality

10

Julia

Food & Beverages, 500+ employees

More than a year

October 2024

Useful tool for managing employees
Pros

It has been an excellent tool for team management and task scheduling. It helps me communicate effectively with my team. The interface is user-friendly and makes sending announcements and messages easy for me. The software is also reasonably priced.

Cons

Sometimes, there is a delay when updating task progress and customer support could be improved a bit. Other than that, it is a good tool.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Chitrang

Telecommunications, 11-50 employees

Less than 6 months

October 2024

7shifts is just what it is
Pros

7shifts is easy to see and understand what is needed, but the software is quite empty.

Cons

There were too many empty spaces and not enough specific details about team members and time management. I had a hard time scheduling with 7Shifts because it didn't provide clear information about total work hours and earnings for each team member.

Ease of use

7

Value for money

2

Customer Support

2

Functionality

2

Tina

Arts and Crafts, N/A employees

More than a year

October 2024

Best app for shift work!
Pros

All the information I need for my work shifts is in one place: the days I work, who I'm working with, and any special events that are happening. It is easy to contact others if I need to switch shifts since I can see who is and isn't working on specific days.

Cons

There isn't really anything I don't like about 7Shifts since it provides all the information I need for my weekly schedule in one place.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Hannah

Restaurants, 51-100 employees

More than a year

October 2024

I love it
Pros

7Shifts makes it easy for me to schedule my team and communicate with them. The app ensures they stay connected and are aware of their schedules. They can let me know their needs, and it is great for keeping the team in touch.

Cons

I don't like that I can't set shift times and have them stay the same. 7Shifts can sometimes experience lags, which are inconvenient, but it does eventually work.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

Sherri

Wholesale, 1-10 employees

More than a year

October 2024

Simple and effective software
Pros

I can choose my own schedule each week, and it's easy to do. It is very user-friendly to add, drop, and trade shifts.

Cons

I had no problems with it, so there are no cons for me.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Alexis

Food & Beverages, 51-100 employees

More than a year

September 2024